Customers

What is Canvasar?

Canvasar is an e-commerce marketplace where you can buy photographs and designs printed on framed canvases. You can use our Augmented Reality features to easily see how a canvas looks on your wall before buying.

What is Unsplash?

Unsplash is a platform dedicated to sharing copyright-free photography under the Unsplash license. Founded 4 years ago as a humble Tumblr blog, Unsplash has grown into an industry-leading photography community.

What's the relationship between Canvasar and Unsplash?

Canvasar was created as a way to support worldwide photographers and designers who upload their art to Unsplash. This enables you to choose from more than 600,000 canvas prints, created by over 100,000 photographers and designers. We pay 50% of our profit margins to the creator.

How long does it take to deliver my canvas?

Typically orders ship within 1-2 business days after the order has been placed. The same goes for 2-day shipping. Selecting 2-day shipping will not guarantee that your order will arrive 2 days after the order is placed, but it will arrive 2 days after the shipped date.

Where's my order?

After placing your order, you'll receive a tracking number. Please contact us using the online chat if you have any questions about your order.

Photographers and designers 

Who can sell photos on Canvasar?

Our main goal is helping as many photographers and designers as possible. Everyone can sell photos on Canvasar, as long they're uploaded to Unsplash.com and live in one of the 26 countries where we'll be able to pay you.

The countries currently supported are the following:

Australia,  Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, Switzerland, United Kingdom, United States, Brazil, India, and Mexico.

How will I get paid?

We use Stripe to pay photographers. After you sign up you'll need to enter your bank account details and we'll pay you 50% of all profits made selling your photos or designs.

Why are my photos on Canvasar even if I didn't sign up?

We've created Canvasar.com with the main goal of helping Unsplash photographers. Even though users can choose from every photo published on Unsplash, we only sell photos published by photographers who agreed to sell their photos under our terms of service.

If you didn't sign up and one of our users wants to buy a canvas featuring one of your photos, we'll reach out to you to let you know. If we can't get in touch with you in less than 2 days, we'll refund the customer.

We would love to have you on the Canvasar family, but if for some reason you would like us to remove your photos, please follow this link.

 

 

If you have any other questions or concerns, do not hesitate to contact us using our online chat or just email us at support@canvasar.com.